Q. The video has disappeared from the Scorecard, why did that happen?
A: This is the consequence of an ECB decision when Match Centres were first setup, whereby if an edit is made in Play Cricket post-match the Scorecard reverts to the Play Cricket version/data (in case this is more accurate, for whatever reason), rather than the PCS Pro/NV Play version, which also means the links to the video clips are lost. All video clips remain accessible on the Ball by Ball and Videos tabs.
If you re-edit such a match in PCS Pro as Live Scorer, e.g., by changing a 1 to a Bye/Leg Bye then back again), the Scorecard should revert to the PCS Pro version and return the links to the video clips, as it’s a case of “last edit wins”. If not, or you’d prefer Scorecards not to revert to the Play Cricket version after being edited post-match, please raise a ticket with the Play Cricket Help Desk.