Knowledge Base
Need help? We have you covered with our extensive guides, tips and how-to articles.
Getting Started
Troubleshooting and Known Issues
- Occasional Delays in Some Fixed Digit Scoreboard Fields Updating - Update FTDI Drivers
- Troubleshooting IP Cameras, Live Streams, and Video Captures
- Troubleshooting Uninstall Issues
- Resolving Local SQL Database Issues
- Network Monitoring and Health Reports
- Live Streaming Overlay Issue – OneDrive Syncing Conflict
- See all 7 articles
Mobile Scoring
Scoring and Editing a Match
Video Setup and Coding
Collaborative Scoring
High Performance Analysis
Live Streaming
- Webinar: Live Streaming and Video Capture With NV Play
- Live Streaming: Step 1 Preparations
- Live Streaming: Step 2 Software and Hardware Configuration
- Live Streaming: Step 3 Streaming Features and Controls
- Live Streaming: Step 4 Live Streaming Overlay Controls
- Live Streaming: Step 5 Activations and Auto Replays
- See all 16 articles
Hardware Kits
Scoreboard and Replay Screens
Release Notes
Read about new features and improvements, and the bugs we've fixed, in each software release.
Release Notes
- NV Play Cricket 9.3.0 Release Notes (28 May 2025)
- NV Play Cricket 9.2.1 Update - Release Notes (22 April 2025)
- NV Play Cricket 9.0.0 Release Notes (20 March 2025)
- NV Play Cricket 8.9.0 Release Notes (16 September 2024)
- NV Play Cricket 8.8.0 Release Notes (27 May 2024)
- NV Play Cricket 8.7.0 Release Notes (8 May 2024)
- See all 42 articles
Featured Articles
Find our getting started guides and articles here.
Welcome to the NV Play Cricket Help Centre. Whether you're a first-time scorer, a club volunteer, or a professional analyst, this Help Centre is your go-to resource for getting the most out of the ...
This page lists the operating system and hardware (laptop or desktop PC) specifications needed to run NV Play Cricket for Windows at its best. For NV Play Cricket mobile app software requirements,...
The glossary on this page defines the terms found under Tools > Edit Database. This guide is helpful for understanding the terminology used in competition and fixture creation. These terms have bee...
This page describes how to complete a variety of competition management tasks, particularly those around creating competitions and fixtures, in the NV Play Cricket for Windows software. This page ...
Some users have recently been experiencing occasional issues where some data fields on a Tools -> Configuration -> Scoreboard -> Fixed Digit Scoreboard (FSL Controllers Only) scoreboard sometimes d...
Ready to start using the NV Play Cricket mobile app, but still have questions? Here are some of the most common questions we're asked about using the app. Getting Started Where do I get the mobile...
This guide explains how to set up a multi-camera system using up to four cameras, and how to use them for multi-capture video analysis and live streaming, in NV Play Cricket for Windows. As with s...
This guide describes how to open and use the Vision AI Setup Assistant information overlay tool. This tool is designed to assess your camera setup for compatibility with the Vision AI feature by pr...
This guide describes how to set up, configure, and run the Vision AI Engine during a live match. Vision AI requires the Vision AI Engine feature licence to be enabled on your NV Play Cricket accou...
This guide describes how to use the Vision AI Audit tool to review analyst coding, verify the accuracy of Vision AI detections, and apply any AI data where it is deemed more accurate. To access th...
This guide explains how multiple scorers and analysts can work collaboratively on a match using the NV Play Cricket for Windows software’s Competition Management System (CMS) integration features, ...
This guide is for high-performance analysts and other users interested in understanding how line and length measurements are used in the Pitch Map. Line Measurements Lines are measured from the ...
As part of our ongoing commitment to high-performance data capture, version 8.7.0 of NV Play Cricket for Windows introduces important changes to the recording and display of manually coded pitch ma...
This guide summarises key questions raised during the June 2022 webinar on live streaming and video capture. The webinar was delivered using the Pro-Cricket Scorer version of NV Play Cricket. Howev...
This page describes the essential configuration and customisation steps you should perform before match day to ensure smooth live streaming. Scroll to the bottom of the page to view a video summar...
This guide explains how to use the Video Scoreboard and Replay Screen panels in NV Play Cricket to control what is shown on an external video scoreboard or replay screen. Before using these featur...
Replay Screens/Scoreboards Added support for displaying the current over in XML scoreboard integrations, labelled as 'CurrentOver' in Daktronics ITF XML, 'CURRENT OVER' in Daktronics ITF fixed dig...
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