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Adding NV Play Cricket to Anti-Virus Exclusions

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Pete Mayell minute read

Sometimes anti-virus applications might mistakenly flag NV Play Cricket for Windows as a security threat, causing disruptions to its functionality.

To ensure smooth performance, we recommend adding NV Play Cricket to your anti-virus exclusions list or marking it as a trusted application.

To do this:

NV Play Cricket has been widely tested with Windows Defender, Microsoft’s built-in anti-virus protection, without any issues. However, if you are using third-party anti-virus software, additional configuration might be required.

1. Exclude the cricket.exe file

Find the Application Path

  1. Open Task Manager (Ctrl + Shift + Esc).
  2. Locate NV Play Cricket in the list (expand the Cricket entry if needed).
  3. Right-click the application and select Open file location from the menu.

  4. Copy the file path to cricket.exe.
  5. Add this path to your anti-virus exclusions list.

If Open file location is not shown on the menu:

  • Ensure More details is selected in Task Manager.
  • Expand NV Play Cricket and try again.

2. Exclude key folders

To prevent anti-virus interference, exclude the following folders and all subfolders:

Standard Installation Folder (for All Users):

  • %programFiles(x86)%\NV Play

This folder includes the desktop application, local database, and media components.

Current User Installation Folder (If installed for a single user instead of all users):

  • %localappdata%\Programs\NV Play\

Temporary and Local Data Folders:

  • %localappdata%\Temp\nvplay\
  • %localappdata%\NV_Play\

Match Folder (Default or Custom Location):

  • <path to Documents folder>\Cricket Matches\
  • If a custom Match Folder is set, exclude the configured location in: Tools > Configuration > General > Match Folder.

Additional Folder for McAfee Users:

  • %programFiles(x86)%\NV Play\Media Components\x64\youtube-dl.exe

This helps ensure live streaming score overlays display correctly.

3. Notify support and update

Notify your IT Support team of any security software changes you have made.

If you disable third-party anti-virus protection (e.g., McAfee, Norton, or WebRoot), ensure:

  • Windows Defender is running and up to date.
  • Windows Updates are regularly installed.

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