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Adding NV Play Cricket to Anti-Virus Exclusions

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Pete Mayell ~ minute read

Sometimes anti-virus applications might mistakenly flag NV Play Cricket as a security threat, causing disruptions to its functionality.

To ensure smooth performance, we recommend adding NV Play Cricket to your anti-virus exclusions list or marking it as a trusted application.

To do this:

NV Play Cricket has been widely tested with Windows Defender, Microsoft’s built-in anti-virus protection, without any issues. However, if you are using third-party anti-virus software, additional configuration might be required.

Step 1: Exclude the cricket.exe File

Find the Application Path

  1. Open Task Manager (Ctrl + Shift + Esc).
  2. Locate NV Play Cricket in the list (expand the Cricket entry if needed).
  3. Right-click the application and select Open file location from the menu.

  4. Copy the file path to cricket.exe.
  5. Add this path to your anti-virus exclusions list.

If Open file location is not shown on the menu:

  • Ensure More details is selected in Task Manager.
  • Expand NV Play Cricket and try again.

Step 2: Exclude Key Folders

To prevent anti-virus interference, exclude the following folders and all subfolders:

Standard Installation Folder (for All Users):

  • %programFiles(x86)%\NV Play

This folder includes the desktop application, local database, and media components.

Current User Installation Folder (If installed for a single user instead of all users):

  • %localappdata%\Programs\NV Play\

Temporary and Local Data Folders:

  • %localappdata%\Temp\nvplay\
  • %localappdata%\NV_Play\

Match Folder (Default or Custom Location):

  • <path to Documents folder>\Cricket Matches\
  • If a custom Match Folder is set, exclude the configured location in: Tools > Configuration > General > Match Folder.

Additional Folder for McAfee Users:

  • %programFiles(x86)%\NV Play\Media Components\x64\youtube-dl.exe

This helps ensure live streaming score overlays display correctly.

Step 3: Notify Support and Update

Notify your IT Support team of any security software changes you have made.

If you disable third-party anti-virus protection (e.g., McAfee, Norton, or WebRoot), ensure:

  • Windows Defender is running and up to date.
  • Windows Updates are regularly installed.

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