The Status Bar located at the bottom of the NV Play Cricket for Windows software's main interface includes a 'traffic light' system that indicates the health of both:
- The Internet connection (useful for Live Streaming and video uploads).
- The Video input network (useful for IP cameras and other network video sources).
These indicators are displayed at the right-hand edge of the status bar.
For example, in the screenshot below:
- The Internet Connection icon is red, indicating poor connection health.
- The Camera icon is green, indicating a healthy video input network (e.g., an IP Camera).
Understanding connection status
A bad Internet connection can result in:
- Poor live streams
- Slow web clip uploads
- Delayed continuous video uploads
A bad video input connection can result in:
- Poor video quality in the Video Display panel
- Low-quality Web Clips
- Poor Continuous Capture
- Lagging Live Streams
Network fluctuations are normal, but if you consistently see red icons for Internet or Video Input, we recommend investigating your network to resolve the issue.
Key Points:
- If there are any timeouts for the Internet connection or camera network, a warning exclamation mark (!) will be displayed.
- Hovering over the Internet or Camera Network icons will display a tooltip showing:
- The latency of the video inputs (see below).
- The corresponding rating (for example, 'good').
Latency Thresholds:
Latency measures how long it takes for a 'ping' to send and receive a packet of data from either:
- The Internet server (Google).
- The IP Camera.
A green status indicates a latency of less than 80ms, an orange status a latency of 80 to 100ms, and a red status is a latency of more than 100ms, as shown in the example below:
Live video statistics
For detailed network insights, open the Live Video Statistics panel by either:
- Navigating to View > Video > Live Video Statistics from the main menu, or by;
- Clicking on the Internet or Video Input icons in the Status Bar.
For the best video quality, ensure the following values remain in black (normal):
- CPU (%)
- Network Latency (ms)
- Video Source Frames Per Second (FPS)
If any values turn red or orange, investigate potential networking or video quality issues.
Health reports
To view network health trends over time, open a Health Report. These reports are generated every hour, and when the application is closed. To open this report:
- Navigate to Help > View Log from the main menu. The Log Viewer dialogue box opens.
- Click a Health Report entry from the list.
Health Reports detail:
- Maximum CPU Usage (%) during the hour.
- Number of times the CPU maxed out.
- Average and maximum network latency.
- Number of timeouts (including duration in seconds).
- A list of all network cameras and their IP addresses (to allow ping tests).
- Free disk space.
If you experience:
- Poor video input quality
- Frequent buffering in streams
- Delayed uploads
Then check your Health Report for:
- CPU maxed out instances
- Network or video input timeouts
If timeouts occur, or CPU is maxed:
- Navigate to Video Display > Settings (cog icon, top-right) > Reconnect to IP Camera to force a reconnection to improve network performance.